Q: What is NaturaWai?

A: NaturaWai is a 6-stage shower filter designed to remove chlorine, heavy metals, and other harsh water elements. It protects your skin, hair, and overall wellness while replenishing water with beneficial minerals.

Q: How do I use NaturaWai?

A: Simply attach it to your showerhead - no complicated setup required. Enjoy cleaner, softer water instantly. We have full instructions manual can be found here.

Q: How often should I replace the filter?

A: We recommend every 3-4 months. If you are a family of 4 or more every 2-3months. This does vary depending on use-age and water supply.

Q: Does NaturaWai slow down water flow?

A: No, its granular 6-stage filter keeps water flowing smoothly for a refreshing shower experience.

Q: Where do you ship?

A: We offer free shipping across Thailand. Shipping to other Southeast Asian countries can be arranged, please contact us for options and pricing.

Q: How long does shipping take?

A: Orders within Thailand usually arrive in 3–7 business days. International delivery times depend on the destination.

Q: How much does international shipping cost?

A: For example, shipping to Vietnam or Bali is around $60 USD. We’re exploring more affordable options for SEA shipping.

Q: Is NaturaWai safe for children and pregnant women?

A: Yes! It removes harmful contaminants while keeping beneficial minerals, making your showers safer and gentler for all family members.

Q: Can NaturaWai help with skin or hair issues?

A: Yes! Users often notice softer skin, reduced irritation, and healthier hair thanks to filtered, mineral-enriched water.

Q: Can NaturaWai be used for drinking water?

A: No — NaturaWai is designed only for showering, not for drinking, especially in Southeast Asia.